Thursday, January 17, 2019

NEC SL2100 Phone System Digital 24-Button Handset Features




Running your business on an outdated system or forcing employees to use old devices that are ill equipped to handle their multi-faceted communications needs is bad for business. To facilitate smarter work environments, NEC has developed the next generation of desktop telephone system.


Digital 24-Button Handset Highlights:
  • 12 or 24 key versions available
  • Backlit keypad display
  • Adjustable angle
  • Programmable kegs with LEES
  • 4 fealure keys and navigation keys
  • Headset port

12 & 24 Button Digital Desktop Telephone for Easy Call Control
  • Elegantly designed and feature-packed
  • Customizable to meet employees’ specific communications needs
  • Supports a wide-range of features which can help improve overall employee efficiency and productivity
  • Delivers maximum deployment flexibility and investment protection
  • Easy to use intuitive interface and an interactive user manual

Features
  • 12 & 24 Programmable Function Keys with LEDs
  • Backlit LCD Display with Interactive Softkeys
  • Full Duplex Speakerphone
  • Dual Color Call Indicator Lamps
  • Wall Mountable
  • Works with SL2100 System Digital Station Po



Contact Us
Unit 45, 11-14 Underwood Road, Homebush, New South Wales 2140. 
Office Telephone: 1300SYSTEM (1300 797 836). 

Unified Communication for Small and Medium Businesses in Australia - NEC SL2100 Phone System

The SL2100 Phone System in Action

Every industry has its own unique communication challenges and business ‘pain points’. Here are some examples of how the SL2100 Phone System can resolve these.

Healthcare


Doctors’ offices, surgery centers and other healthcare organizations receive a high volume of inquiries.
  • Customized recorded messages give callers the option to route themselves to the right department or leave a message for prescriptions
  • Eliminate the expense of an answering service with email or external message notifications to appropriate personnel during off hours


Small Hotels/Motels

Guests can customize services from guestroom messaging, wake-up calls and ‘do not disturb’ plus have one-touch access to important services.
  • InHotel enhances customer service levels: faster check-ins, check outs; sharper response times
  • Complete hotel room management: real-time status dashboard
  • Toll restriction ensures phones are not used for long distance calling except by authorized personnel

Food Service & Entertainment

Communicating effectively while you are mobile and servicing customers in a noisy, sometimes dimly lit environment or multiple buildings can be challenging.
  • Mobility options, from mobile handsets to smartphone SIP apps, keep you connected from anywhere
  • Backlit displays are easily viewed in low lit areas
  • Auto Attendant feature frees up staff to assist customers on-premises

Retail

Handle incoming callers with ease while servicing in-store customers.
  • Pre-recorded message options enable callers to quickly get to the information they need (store address, hours of operation, etc…) without interrupting service to in-store customers
  • While out on the floor, quickly find out information the customer needs by reaching out via a DECT handset
  • Toll restriction capabilities limits use of store phones for long-distance except for authorized personnel – saving the store money

Small & Medium Organizations

Almost all SMBs require robust communication tools to service their clients.
  • Self-service options allow callers to easily get to the person or department they want to reach without going through an operator
  • Ability to set up multiple ring or department groups ensures callers will be able to speak to a member of staff
  • Auto Attendant can provide callers with information that is most frequently asked, such as, “when are you open?”, “what is your address?”, etc…



Contact Us
Unit 45, 11-14 Underwood Road, Homebush, New South Wales 2140. 
Office Telephone: 1300SYSTEM (1300 797 836). 


Wednesday, January 16, 2019

Sl2100 Phone System for Small and Medium Businesses in Australia



Connecting your team, connecting your customers - SL2100

Internal Sales Person: The Auto-Attendant feature means that callers receive a greeting and are routed to the correct department, ensuring that I only get the calls that are meant for me.

Helpdesk / Contact Centre: With InReports wallboard, calls stats including missed calls are updated in real time.
More advanced call centres using MyCalls Call Manager can see greater detailed call activity, statistics and alerts.

Receptionist: With Caller ID displayed on my handset, I can give the appropriate greeting to callers and redirect calls from familiar numbers straight to the relevant colleague.

Door Security: The Video Doorphone enables screening of visitors before they enter. See who's calling on a PC or the UT890 Touchscreen phone. Door security can also be activated remotely via a smartphone when temporarily off-site.

Office Worker: The Conference feature allows me to effortlessly set up a virtual meeting for colleagues at short notice, wherever they are. This enables faster business decisions, as well as saving travelling time and expenses.

Team Manager: With InUC users can update their presence status so other users can see if they are out to lunch, on vacation, sick, etc. Chat also allows instant communications between team members.

Remote/Home Office: I can use my desktop phone or softphone at a remote or home office location to communicate with customers and colleagues with the same ease as if I were in the office.

Mobile User: I can be on the road and stay reachable on my office with a single number reach on the ST500 mobile app or Mobile Extension, meaning that I don't miss any important calls.



Contact Us
Unit 45, 11-14 Underwood Road, Homebush, New South Wales 2140. 
Office Telephone: 1300SYSTEM (1300 797 836).